I had always thought that it was necessary to meet people in person in order to mediate. While I do love meeting with people and mediating that way, I have found that video conferencing is much more personal and connected than I would have thought. Necessity is, of course, the mother of invention. I had never hear of Zoom last February and now I find it to be simple and personal. I am still able to stay in touch with body language…if someone wants to ask a question, etc. Mediating online is working out quite well and I find that some people prefer it…as the article says…the commute is far better.